- There two files corrupted in your system 32 (spoolss.dll and spoolsv.exe)
- first download spoolss.dll and spoolsv.exe
- or if you have same version of windows copy spoolss.dll and spoolsv.exe from C:/windows/system32
- then go to the infected computer or printing problem
- then go to start then run, type to the run command services.msc press enter
- find print spooler right click it then click stop
- then paste the copied file same folder also C:/windows/system32
- go back again to the services.msc
- find print spooler again then right click select start
- then to open printer and faxes.
this works for hoping it works to you also...
do this in your own risk...
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